Shipping

Shipping Update – Saturday 14th January – 06.00 PDT

Due to adverse weather conditions in Portland OR, our distribution centre is closed. Unfortunately orders placed today will be delayed in leaving the warehouse and we apologise for any inconvenience caused. We are monitoring the situation and will keep updating this page with the latest information.

As a result, we have temporarily turned off our overnight shipping service and this will resume when our distribution centre is fully operational again.

A range of shipping options are available depending on how quickly you need your products. Simply select Standard or Express delivery at checkout. You can check the status of your order at any time on your account page. All US orders ship directly from our warehouse in Portland, OR. A summary of shipping options appears below:

STANDARD Service

  • $5.00 on orders under $75
  • FREE on orders over $75
  • 3 to 6 business days

EXPRESS 2-Day Shipping Service

  • $25.00
  • 2 business days
  • Shipping out same day when order is placed before noon PST

OVERNIGHT Service

  • $35.00
  • 1 business day
  • Shipping out same day when order is placed before noon PST

Please note:

  • We cannot deliver to PO Boxes
  • All orders are subject to local sales tax
  • All orders are sent FedEx
  • Saturday delivery is not available
  • APO Addresses can only be sent on a standard mail service and transit times may take longer than shown above