Since its launch in 2004, Rapha has gained loyal and valued customers thanks to the quality of our products, our superb customer care, and a shared vision for the sport. Twice voted one of the UK’s 100 fastest growing companies (2013 and 2014) by The Sunday Times (London), our main headquarters are in London, and we also have offices in Europe, the United States, and the Asia-Pacific region. Wherever they are based, all Rapha employees are active cyclists and most ride to work every day. A passion for road racing is at the heart of our company culture and is supported by regular company rides, sportive trips and racing.
We aim to make buying Rapha products as easy and convenient as possible. For that reason, Rapha offers long-lasting guarantees and prides itself on the very highest standards of after sales service.
Rapha offers a free repair service where a crash or accident has damaged a garment or a failure has occurred, even after significant usage. This service also applies to garments no longer covered by the 90-day return policy, and where the damage has not occured due to a manufacturing fault.
Test ride any product in the Rapha Classics collection for 30 days, and if you’re less than 100% satisfied, we’ll give you your money back. Simply return the products within 30 days of purchase for a full credit or refund.
If you have purchased a jersey this year and lost weight through riding, Rapha will offer you a 50% discount on your new-size jersey.
Where to find Rapha
The following information is provided in accordance with the Electronic Commerce (EC Directive) Regulations 2002:
- Rapha Racing Ltd. is registered in England and Wales.
- Registered number: 04849594.
- Registered office address:
Rapha Racing Ltd.
18 Tileyard Road
- Tel: 0203 141 1402
- VAT registration number: GB 832 6707 25.
- Rapha prices in GBP£ and €euros include VAT at the prevailing rate. Prices in US$ and AUD$ exclude VAT. Local import duties may be payable on orders from overseas.